Len Riley, the director of consulting at UpperEdge, has more than two decades of experience in IT procurement and financial management. He was the former director of IT finance (26% of acquisitions) at CVS Health and the leader of AMR Research's IT business consulting practice Sourcing &. In order to stay competitive, it is important to understand the strategies used by IT management consultants. Benchmarking is a process of comparing your company's metrics with those of your competitors in the sector or with those of innovative companies outside the sector. This helps to identify areas where your company can improve and make changes.
The balanced scorecard is a framework developed by McKinsey & Company in the 1970s to help General Electric prioritize its investments in its many business units. It is widely used to assess the relative advantages of different opportunities. As a director of IT consulting teams, it is important to provide support and guidance to team members when faced with challenges, difficulties, or uncertainties. It is also essential to communicate frequently and effectively with team members, customers, and stakeholders. This helps to ensure that everyone is on the same page and that expectations are managed. Once the executive team has accepted the strategy, the consultant can work with management on the implementation plan.
This includes clearly defining roles and expectations for each team member. It is also important to promote collaboration and innovation among team members in order to foster a positive, collaborative culture. Finally, one of the most important strategies for managing IT consulting teams is to manage risks and expectations. Feedback provides managers with vital data, streamlining decision-making and ensuring that the team remains innovative and effective in its results. If you want to learn how to use each and every one of these methods in practice, check out my Management Consulting Techniques, Tools and Frameworks course.